Privacy Policy

Last updated: 16 July 2026

Fragments United respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information may be collected when you visit fragmentsunited.com, contact Fragments United or use the materials and services available through the website.

1. Who is responsible for your information?

Fragments United is an independent website operated by Katarina Kaplarski Vuković, based in Belgrade, Serbia.

For the purposes of applicable data-protection law, Katarina  Kaplarski Vuković is the data controller for the personal information described in this policy.

To make a privacy-related request, please use the website’s Contact page and select or enter Privacy request as the enquiry topic.

2. Information collected through the website

Information you provide

When you submit the contact form, Fragments United may collect:

• your name;
• your email address;
• the topic of your enquiry;
• information you include in your message;
• information about your business, product or project that you choose to provide;
• any subsequent correspondence between you and Fragments United.

Please do not include sensitive personal information in the contact form unless it is genuinely necessary for your enquiry.

Information collected automatically

When you visit the website, certain technical information may be processed automatically by the website server or hosting provider, including:

• your IP address;
• browser and device type;
• operating system;
• pages visited;
• date and time of access;
• referring website;
• technical and security logs.

This information is generally used to operate, maintain and protect the website, diagnose technical problems and prevent misuse.

3. How your information is used

Personal information may be used to:

• respond to questions and project enquiries;
• discuss consulting, mentoring, workshops, masterclasses or other services;
• understand your project and prepare a proposal;
• take steps requested by you before entering into an agreement;
• provide materials or downloads you have requested;
• manage an ongoing professional or client relationship;
• maintain and improve the website;
• detect spam, fraud, malicious activity or security problems;
• comply with accounting, tax, legal or regulatory obligations;
• establish, exercise or defend legal claims.

Fragments United does not sell or rent your personal information.

Information submitted through the contact form will not be added to a marketing list unless you are separately offered that option and actively choose to subscribe.

4. Legal grounds for processing

Depending on the circumstances, personal information may be processed because:

• it is necessary to respond to your request or take steps before entering into a contract;
• it is necessary to provide an agreed service;
• there is a legitimate interest in operating and securing the website, responding to professional enquiries and managing business communications;
• you have given consent for a specific purpose;
• processing is required to comply with a legal obligation;
• processing is necessary to establish, exercise or defend legal claims.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

5. Contact form and email communication

The contact form on this website is provided using the WordPress plugin Contact Form 7.

When you submit the form, the information you enter—such as your name, email address, enquiry topic and message—is processed for the purpose of delivering your enquiry to Fragments United.

Contact Form 7 does not store submitted messages in the website’s WordPress database by default. The submitted information is sent by email to the website administrator and may therefore be stored within the email service used by Fragments United, currently Google Gmail.

The information you submit will be used only to:

• respond to your enquiry;
• discuss a potential project or service;
• prepare a proposal where requested;
• continue relevant professional correspondence;
• protect the website from spam, abuse or malicious activity.

Submitting the contact form does not create a user account and does not automatically subscribe you to a newsletter or marketing list.

Messages may be retained within the email account for as long as reasonably necessary to respond to the enquiry, manage a professional relationship, maintain business records or comply with legal obligations.

6. Cookies

Cookies are small files stored on your device by a website.

Fragments United may use cookies that are necessary for:

• basic website functionality;
• website administration;
• security;
• remembering privacy or cookie choices;
• preventing spam or malicious activity.

The website does not currently use cookies for personalised advertising.

If analytics or other non-essential cookie-based services are introduced, visitors will be given appropriate information and, where required, an opportunity to accept or reject those cookies before they are activated.

You can also control or delete cookies through your browser settings. Blocking necessary cookies may affect some website functions.

7. Analytics

Fragments United does not intentionally use website analytics to create advertising profiles or track visitors across unrelated websites.

If a privacy-friendly or third-party analytics service is introduced, this policy and the website’s cookie settings will be updated to explain:

• which analytics provider is used;
• what information is collected;
• why the information is collected;
• how long it is retained;
• how visitors can refuse analytics tracking.

8. Downloads and digital materials

Some materials, such as guides, handbooks or PDFs, may be available for direct download.

A direct download may generate standard server information such as an IP address, date, time and requested file. This information is used for website delivery, security and technical administration.

Fragments United does not require personal information for a direct download unless the download page clearly states otherwise.

9. Embedded content and external links

The website may contain links to or embedded content from third-party services, such as:

• YouTube;
• Instagram;
• LinkedIn;
• Figma;
• other portfolio, video or social-media platforms.

When you open an external link or interact with embedded content, the third-party provider may collect information about your visit, use cookies or associate your activity with an existing account.

These services operate under their own privacy policies and terms. Fragments United does not control how third-party platforms process personal information.

10. Who may receive your information?

Personal information may be shared only when reasonably necessary with:

• website hosting and technical service providers;
• email service providers;
• website security and spam-prevention providers;
• professional advisers such as accountants, lawyers or consultants;
• public authorities where disclosure is legally required;
• service providers assisting with an agreed client project.

Providers are given only the information necessary to perform their services.

Fragments United does not disclose personal information to third parties for their independent advertising or direct-marketing purposes.

11. International data transfers

Some service providers, including hosting, email, cloud or embedded-content providers, may process information outside Serbia or the European Economic Area.

Where applicable, reasonable steps will be taken to use providers and safeguards intended to protect personal information during international transfers.

12. How long information is retained

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

As a general rule:

• unanswered or unsuccessful project enquiries may be retained for up to 12 months after the last communication;
• ordinary correspondence may be retained while it remains relevant to the enquiry or professional relationship;
• client and contractual information may be retained for the duration of the relationship and afterwards where necessary for legal, accounting, tax or dispute-resolution purposes;
• technical and security logs may be retained for a limited period determined by the hosting or security provider;
• information will be retained for longer where required by law or necessary in connection with a legal claim.

Information that is no longer needed will be deleted, anonymised or securely archived.

13. How information is protected

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

• secure website connections;
• restricted administrative access;
• software and plugin updates;
• account and password protection;
• hosting security measures;
• spam and malicious-traffic protection;
• appropriate backups.

No internet transmission or storage system can be guaranteed to be completely secure.

14. Your rights

Depending on the applicable law and circumstances, you may have the right to:

• ask whether your personal information is being processed;
• request access to your personal information;
• request correction of inaccurate or incomplete information;
• request deletion of your information;
• request restriction of processing;
• object to processing based on legitimate interests;
• withdraw consent where processing is based on consent;
• request a portable copy of certain information;
• lodge a complaint with a competent data-protection authority.

To exercise a privacy right, use the website’s Contact page and state that your message is a Privacy request.

Additional information may be requested where reasonably necessary to confirm your identity and protect your information from unauthorised disclosure.

You also have the right to contact the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia.

15. Children’s privacy

Fragments United provides educational and professional content but is not designed to collect personal information directly from young children.

Visitors under the age of 15 should not submit personal information through the website without the involvement or authorisation of a parent or legal guardian.

If Fragments United becomes aware that personal information has been collected from a child without an appropriate legal basis, reasonable steps will be taken to delete it.

16. Current website services

At the date of this policy, the website does not provide:

• personal user accounts;
• an online checkout or payment system;
• a newsletter subscription service;
• personalised advertising;
• the sale of visitor information.

This policy will be updated before any new service involving additional personal-data processing is introduced.

17. Changes to this policy

This Privacy Policy may be updated when the website, services, technology or legal requirements change.

The latest version will always be published on this page with the date of the most recent update.

18. Contact

For questions about this Privacy Policy or the handling of your personal information, please use the Contact page on fragmentsunited.com and identify your enquiry as a Privacy request.